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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Byers

Chris Byers

April 17, 2025

5  out of  5
rating by Chris Byers
"Ashley provided exceptional service, helping me save approximately 50% on both my car and RV insurance. Her friendly, polite, and courteous demeanor, along with her thorough responses to all my questions, made the experience outstanding. I highly recommend her for your insurance needs."
We responded:
"You’re the best, Chris! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us. "
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Melissa Baucum

April 10, 2025

5  out of  5
rating by Melissa Baucum
"Love the local convenience and friendly atmosphere."
We responded:
"We truly appreciate your feedback, Melissa! Assisting wonderful individuals like you makes our work incredibly fulfilling. Thank you for sharing your experience with us!"
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Shadi Childress

April 7, 2025

5  out of  5
rating by Shadi Childress
"Judy Butler and the entire HC team are fabulous and so helpful! I especially appreciate Judy and her communication when rates are changing and help with all our insurance needs!"
We responded:
"A great review from a great customer! We appreciate you, Shadi, and are always here to help with your insurance needs!"
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Steven McMorris

April 6, 2025

5  out of  5
rating by Steven McMorris
"She is great very helpfulll nice and friendly thank you for all your help"
We responded:
"Thanks, Steven, for your nice words and great rating! We're happy to hear that you found our service helpful and friendly. If you need anything else, feel free to contact us."
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Mike Campoli

April 4, 2025

5  out of  5
rating by Mike Campoli
"Enjoyed working with Ashley, she dis a great job."
We responded:
"Thank you, Mike, for your kind words and great rating! We're glad Ashley made your experience enjoyable. We look forward to helping with your future insurance needs."
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mary fisher

April 4, 2025

5  out of  5
rating by mary fisher
"Judy was so nice and sweet. She was very happy to help. Thank you"
We responded:
"We appreciate you, Mary! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us! "
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Kimberly Terry

April 3, 2025

5  out of  5
rating by Kimberly Terry
"I spoke with Kim about canceling my policy due to I was selling my home under the policy. She was more than helpful and went above and beyond with my questions.. Just another reason I’m glad to use Haley Carter!!"
We responded:
"Thank you, Kimberly, for your kind words and for sharing your experience with us! We're thrilled to hear that Kim was able to assist you effectively and that you're happy with our service. We appreciate your trust in Haley Carter - State Farm Insurance, and we're here whenever you need us."
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Penny Rudesill

April 2, 2025

5  out of  5
rating by Penny Rudesill
"Always prompt. Never wait. Anxious to help with any questions I might have. Company is a pleasure to work with. If I could give ten starts I would."
We responded:
"We feel incredibly fortunate to have amazing customers like you, Penny! Thank you for your kind words—our team is always here to assist you whenever you need us."
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Heath Sager

April 2, 2025

5  out of  5
rating by Heath Sager
"Always polite and answers all questions. Thank y'all"
We responded:
"Thank you, Heath, for your kind words and the fantastic rating! We're happy to hear that our team has been able to assist you effectively. If you have any more questions, feel free to reach out anytime."
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Solomon Haddis

April 2, 2025

5  out of  5
rating by Solomon Haddis
"Haley Carter’s staff are just amazing. In all my interactions with them they have exemplified the highest standard of customer service. All of their deliverables have been expeditious and timely."
We responded:
"Hearing this just made our day, Solomon! We love what we do, and customers like you make it all worthwhile. Thanks for being part of our insurance family!"
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Carter Reed

April 2, 2025

5  out of  5
rating by Carter Reed
"Judy had the best customer service I’ve had in a long time, listens and understands and seemed to not make any mistakes, and was easy and great to work with !"
We responded:
"Thank you, Carter! We love working with incredible clients like you, and we genuinely appreciate you taking the time to share your experience with us."
Profile photo of Gabriel White

Gabriel White

April 1, 2025

5  out of  5
rating by Gabriel White
"Judy always takes great care in getting us the best discounts. Always a friendly and positive experience with her. We greatly appreciate it!"
We responded:
"Thank you, Gabriel, for your kind words and for taking the time to share your experience. We're thrilled to hear that Judy has been able to assist you with such care and positivity. We truly appreciate your support and look forward to continuing to serve you! "
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Tina Byrd

March 28, 2025

5  out of  5
rating by Tina Byrd
"I had the pleasure of speaking with Nicole at Haley Carter State Farm Insurance. She was so friendly and professional, answered all my questions. As a person that has worked in Customer Service for years, I appreciate being treated well. Signed up for a new insurance policy, thank you Nicole."
We responded:
"Thank you, Tina, for sharing your wonderful experience with Nicole at our agency. We're thrilled to hear that her friendly and professional service made a positive impression on you. Welcome to the Haley Carter State Farm family, and we're here whenever you need us! "
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jake lunn

March 28, 2025

5  out of  5
rating by jake lunn
"Ashley was super kind and helpful though the whole process, she got me taken care of in a super quick amount of time before closing. Highly recommend."
We responded:
"Thank you, Jake, for your wonderful feedback! We're thrilled to hear that Ashley was able to assist you efficiently and kindly. We appreciate your recommendation and look forward to serving you again in the future! "
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Dean Phelps

March 28, 2025

5  out of  5
rating by Dean Phelps
"Nicole does a great job with personal insurance. She is knowledgeable and answers all my questions timely. Recommend this State Farm Insurance Agency and Nicole"
We responded:
"Thank you, Dean, for your kind words and recommendation! We're thrilled to hear that Nicole has been able to assist you effectively with your personal insurance needs. We appreciate your trust in our agency and look forward to continuing to serve you. "
Profile photo of Melissa Brown

Melissa Brown

March 28, 2025

5  out of  5
rating by Melissa Brown
"I have been with Haley Carter State Farm for many years and they are all great! Nicole and Ashley are so nice and great at addressing my needs.Thank uou ladies!"
We responded:
"Thank you, Melissa, for your kind words and for being a loyal customer over the years! We're thrilled to hear that Nicole and Ashley have been able to meet your needs so well. We appreciate your support and look forward to continuing to serve you! "
Profile photo of Ashton Self

Ashton Self

March 28, 2025

5  out of  5
rating by Ashton Self
"Helpful and friendly team! I had the pleasure of working with Nicole and she was extremely helpful and understanding!"
We responded:
"Thank you, Ashton, for your kind words! We're thrilled to hear that Nicole and the team were able to assist you effectively. We appreciate your feedback and look forward to serving you again in the future!"
Profile photo of Cam

Cam

March 28, 2025

5  out of  5
rating by Cam
"Ashley was a tremendous help!! Would recommend!"
We responded:
"Thank you, Cam, for your kind words! We're thrilled to hear that Ashley was able to assist you so well. Your recommendation means a lot to us, and we're here whenever you need us!"
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Mandi Carter

March 27, 2025

5  out of  5
rating by Mandi Carter
"I'd like to give a shout out to my girl Ashley Blessing!!! I was having difficulty with a property management accepting my policy documents I sent them and she stepped up and fixed them for me, now I'm in compliance. One less item on my "to do" list.....what a Blessing :-) Thanks Ashley....you truly live up to your name!"
We responded:
"Thank you so much, Mandi, for your wonderful feedback! We're thrilled to hear that Ashley was able to assist you effectively and make your experience smoother. Your kind words mean a lot to us, and we're always here to help with any of your insurance needs. "
Profile photo of Ava Masoumi

Ava Masoumi

March 27, 2025

5  out of  5
rating by Ava Masoumi
"Samantha was wonderful! So quick and knowledgeable, ready to help with all my needs! Great service and attitude!"
We responded:
"Thank you, Ava, for your kind words! We're thrilled to hear that Samantha provided you with such excellent service. We appreciate your feedback and look forward to assisting you with any future needs."
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allen leamon

March 27, 2025

5  out of  5
rating by allen leamon
"Awesome ladies and customer care. Worked with Brooke L.she solved our issue quickly and professionally"
We responded:
"Thank you, Allen, for your kind words and for taking the time to share your experience! We're thrilled to hear that Brooke and our team were able to assist you quickly and professionally. We look forward to continuing to serve you with the same level of care."
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Janie Segura

March 26, 2025

5  out of  5
rating by Janie Segura
"Kimberly was super knowledgeable and helpful. She got me and my family fixed up with life insurance policies. I highly recommend!!"
We responded:
"Thank you for taking the time to leave us a review, Janie. Our State Farm office in Azle would be nothing without policyholders like you!"
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Brian Levine

March 25, 2025

5  out of  5
rating by Brian Levine
"awesome team working at state farm great service for my car and house insurance. if you need insurance go To Haley Carter state farm insurance."
We responded:
"Thank you Brian!! We appreciate you! "
Profile photo of James Wilson

James Wilson

March 21, 2025

5  out of  5
rating by James Wilson
"Great customer service and friendly staff who are always helpful all hours of the day with any questions you may have"
We responded:
"Thank you James! We appreciate you. "
Profile photo of Felecia Hill

Felecia Hill

March 14, 2025

5  out of  5
rating by Felecia Hill
"I just want to say that Judy Butler is an awesome agent. She has worked with me and helped me through this process. She has been patient with me. She gave me a great quote on my auto and rentals insurance. I am looking forward to a happy relationship with State Farm. Again thank you Judy Butler for all you have done for me."
We responded:
"Felecia, we’re thrilled to hear that you had such a positive experience with Judy! We pride ourselves on delivering outstanding service, and we really appreciate your support. Thank you for choosing our agency!"